Daycare Policies
DAYCARE POLICIES (A SUMMARY)
In General:
Dogs MUST BE HOUSEBROKEN to attend daycare.
Dogs must be in a good condition of health. (No coughing, vomiting, diarrhea 48 hours prior to arrival at the facility).
NO FLEXI-LEADS, PLEASE! Shorter leashes preferred.
We reserve the right to refuse service to anyone at any time for any reason.
Your dog may NOT be a good fit for daycare if he/she:
.... Excessively barks while playing,
....Eats random objects off the ground (pinecones, woodchips, etc.)
.... Has a serious health condition (i.e. Epilepsy, Cancer, IBD, etc. )
.... Has ever been aggressive with another dog (biting, mounting, pinning, etc.)
....Is over 60 pounds
....Has ear mites
....Has warts or "wart-like" growths
.... Eats his own/other dogs feces
.... Is exceptionally “mouthy” while playing
.... Is food aggressive towards people/other animals
.... Is prone to vomiting
.... Is not on flea/tick treatment
Applicable Forms: All dogs must have complete, up-to-date forms and Services Agreement on file. To obtain/download applicable forms please click here
Reservations: We require reservations due to the limited number of reserved spaces available in daycare. Please cancel your reserved spot if you are unable to use it.
Behavior: All dogs must be non-aggressive and non-protective of food or toys while in daycare. Owners will certify their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dogs. Please remember that your pet will be spending time with other pets and the safety and health of the pack is our main concern. Also, dogs who hump excessively, bark excessively, bare teeth, snarl, growl, potty inside, or who exhibit other non-friendly/nervous behavior may be turned away from service. Dogs play with their mouths and feet, scratches and marks are inevitable..
Drop-Off/Pick-Up: A late check-out fee of $15.00 will apply if picked up late. The Owner must provide advanced authorization to allow anyone else to pick up their dog.
Treats: We provide our guests with treats throughout the day - Please let us know, in advance, if you do NOT want your dog to have any treats. PLEASE INFORM US IF YOUR DOG IS ALLERGIC TO CERTAIN TYPES OF FOOD/TREATS.
Health: All dogs must be clean and in good health (no coughing, vomiting, diarrhea forty-eight (48) hours prior to arrival), and must not have fleas (we require that your dog receive some form of flea treatment plan - please consult your veterinarian for more information about flea treatment options). Owners will certify that their dogs are in good health and have not been ill with a communicable condition in the last thirty (30) days. Dogs that have been ill with a communicable condition in the last thirty (30) days will require a veterinary certificate of health to be admitted or re-admitted. Any dog with diarrhea will be removed from daycare and will not be able to socialize with the other dogs until the problem has been resolved. Dogs with excessive diarrhea will be required to have a negative fecal and/or giardia test before being re-admitted to daycare.
Legal: Our Policies, Procedures, Services and Rates may change from time to time. While we will attempt to notify you of these changes, it is ultimately your responsibility to check with us or on our website regularly so that you are aware of our most current Policies, Procedures, Services and Rates.
- We reserve the right to refuse service to anyone at our sole discretion -
Name Tags & Collars: All dogs must be wearing a collar with a name tag and must be on a leash upon exit/entry. NO FLEXI-LEADS, PLEASE! No metal, pinch, choke, beaded or studded collars will be allowed in the daycare area.
Risks: Owners understand that supervised off-leash socialization and interaction between our guests is encouraged. Owners must also acknowledge that dogs are unpredictable in behavior, and be aware/assume risks involved in such play.
Safety Issues: In order to maintain a safe play environment for the dogs, any dog that misbehaves will be given a “time-out” from the daycare area. Excessive barking dog will be dismissed from daycare because excessive barking can escalate the intensity of the pack dynamic, we reserve the right to refuse reentry.
Spay/Neuter: In general, all dogs over six (6) months of age should be spayed or neutered in order to socialize with the other dogs in daycare. Puppies younger than six (6) months may be intact.
This information is a summary only. Policies, Rules & Rates are subject to change without notice.